Remote Regional Customer Care Specialist

National Seating & Mobility; United States; Remote; USD 40,000 - 56,000; Full time

Benefits offered by this job

Paid Time Off

Company paid holidays

Health, Dental, Vision, & Life

401k Company Match

Tuition reimbursement and Education

Job summary

National Seating & Mobility (NSM) is hiring for a full-time role that supports phone requests, order coordination, and work-order processing across branches. You will verify client information, equipment details and funding eligibility while maintaining accurate records.

The position also involves data entry, basic clerical tasks, inventory support and accepting deliveries to ensure smooth operations across NSM's network.

Qualifications

• High School Diploma or GED.
• Communication proficiency.
• Computer proficiency.
• Organizational skills.
• Customer/client focus.

Responsibilities

• Answer phone calls and manage inquiries professionally.
• Order management, coordinating with branches, clients, clinicians and care givers.
• Assist in completing work orders with client information, equipment details and funding eligibility.
• Data entry, clerical tasks, inventory support and accepting deliveries.

Skills

Communication proficiency

Computer proficiency

Organizational skills

Customer focus

Education

High School Diploma or GED

Job description

National Seating & Mobility (NSM) is hiring for a full-time role that supports phone requests, order coordination, and work-order processing across branches. You will verify client information, equipment details and funding eligibility while maintaining accurate records.

The position also involves data entry, basic clerical tasks, inventory support and accepting deliveries to ensure smooth operations across NSM's network.