Client Care & Order Liaison Specialist

National Seating & Mobility, Inc.; Jackson (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company paid holidays

401k Company Match

Tuition reimbursement and Education

Health benefits

Job summary

National Seating & Mobility, Inc. in Jackson, TN is seeking a dedicated Customer Service Representative to serve as the liaison between clients, care givers, and referral sources, providing professional, accurate support.

The role emphasizes order management, data entry, and eligibility verification to help clients access mobility solutions, with a mission-driven team that values HEARTS principles.

Qualifications

• High School Diploma or GED is required.
• Excellent organizational skills.
• Strong customer/client focus.
• Includes company paid holidays, 401k matching, and tuition reimbursement.

Responsibilities

• Answer phone calls and manage inquiries professionally.
• Manage orders, coordinating with branch staff, clients, clinicians, and care givers.
• Assist with work orders including client information and funding eligibility.
• Perform data entry, clerical tasks, inventory support, and receive deliveries.

Skills

High School Diploma or GED

Organizational Skills

Customer/Client Focus

Company paid holidays

401k Company Match

Tuition reimbursement and Education

Education

High School Diploma or GED

Job description

National Seating & Mobility, Inc. in Jackson, TN is seeking a dedicated Customer Service Representative to serve as the liaison between clients, care givers, and referral sources, providing professional, accurate support.

The role emphasizes order management, data entry, and eligibility verification to help clients access mobility solutions, with a mission-driven team that values HEARTS principles.