Client Care & Scheduling Specialist

Star Valley Veterinary Clinic; New York (NY); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Little Neck Veterinary Care, A PetOne Veterinary Hospital is seeking a support staff member to greet clients, handle payments, and support daily clinic operations at the front desk.

The role involves answering phones, scheduling appointments, managing mail and emails, and maintaining accurate client records in the practice management system. Minimum 1 year related experience is required.

Formación

• Minimum 1 year related experience required.

Responsabilidades

• Greet clients and provide expeditious service.
• Answer questions, screen service needs and schedule appointments.
• Process incoming and outgoing patients and payments.
• Answer phone calls and manage mail/email.
• Monitor waiting area cleanliness.
• Document client information and service data in practice management software.
• Escalate complex matters to senior staff.

Conocimientos

Customer service

Communication

Telephone handling

Scheduling appointments

Herramientas

Practice management software

Descripción del empleo

Little Neck Veterinary Care, A PetOne Veterinary Hospital is seeking a support staff member to greet clients, handle payments, and support daily clinic operations at the front desk.

The role involves answering phones, scheduling appointments, managing mail and emails, and maintaining accurate client records in the practice management system. Minimum 1 year related experience is required.