Pet Care Client Services Specialist

Star Valley Veterinary Clinic; Montville Township (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401k with match

Pet care discount

Health insurance

Paid time off

Job summary

Montville Veterinary Group in Montville, NJ is seeking an friendly, customer-oriented support staff member for a busy small animal hospital. Experience in veterinary settings is preferred but not required; both full-time and part-time options are available.

The role includes weekend shifts, patient scheduling, payments, and records management. You will interact with clients, schedule appointments, process payments, and help maintain a clean, odor-free environment.

Qualifications

• Excellent communication and customer service skills.
• Great attention to detail and problem-solving skills.
• Positive attitude and team player.
• Able to work independently in a fast-pace environment.
• Skilled using a computer and comfortable learning new tasks.

Responsibilities

• Maintain a professional, cheerful and helpful attitude when interacting with clients.
• Schedule and confirm appointments.
• Accurately process payments and review invoices with clients.
• Assist with keeping the hospital clean and clear of odors.
• Take complete phone messages and prescription requests.
• Filing charts and assist with maintaining complete medical records.

Skills

Communication

Customer service

Attention to detail

Teamwork

Independent work

Computer skills

Job description

Montville Veterinary Group in Montville, NJ is seeking an friendly, customer-oriented support staff member for a busy small animal hospital. Experience in veterinary settings is preferred but not required; both full-time and part-time options are available.

The role includes weekend shifts, patient scheduling, payments, and records management. You will interact with clients, schedule appointments, process payments, and help maintain a clean, odor-free environment.