Care Scheduling Specialist – Client Services

AccentCare, Inc.; Phoenix (AZ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Paid holidays

401(k) match

Job summary

AccentCare, Inc. in Phoenix, AZ is seeking a Client Service Coordinator for Personal Care Services. This office-based role supports EVV and payroll, coordinates schedules, and ensures client satisfaction in the Phoenix area.

You will handle scheduling changes, assist with onboarding, and liaise with field supervisors and payer teams while providing strong service to clients and care staff. The position offers Monday–Friday, 8:00am–5:00pm, with opportunities to grow, medical-dental-vision

Qualifications

• High School or GED required.
• Associate degree preferred.
• Staffing or home health care experience is desirable.

Responsibilities

• Functions as primary support for daily EVV and payroll functions.
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction.
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met.
• Researches and resolves payroll and billing questions under direction from the Client Service Manager.
• Functions as liaison for Field Supervisors in communication with payer Case Management teams.
• Supports recruiting and onboarding needs of team.
• Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor.
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees.

Skills

Staffing experience

Home health care experience

Scheduling experience

Education

High School or GED

Associate degree preferred

Job description

AccentCare, Inc. in Phoenix, AZ is seeking a Client Service Coordinator for Personal Care Services. This office-based role supports EVV and payroll, coordinates schedules, and ensures client satisfaction in the Phoenix area.

You will handle scheduling changes, assist with onboarding, and liaise with field supervisors and payer teams while providing strong service to clients and care staff. The position offers Monday–Friday, 8:00am–5:00pm, with opportunities to grow, medical-dental-vision