Client Care & Orders Specialist

National Seating & Mobility; Atlanta (GA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

401k Company Match

Tuition reimbursement

Education assistance

Job summary

National Seating & Mobility in Atlanta, GA is seeking a customer-focused administrative assistant to support order management, phone inquiries, and data entry.

This role involves coordinating with branches, clinicians, and caregivers, verifying client information and funding eligibility, and assisting with inventory and deliveries. NSM offers PTO, a 401(k) match, and tuition reimbursement as part of our commitment to client service and team growth.

Qualifications

• High School Diploma or GED required.
• Strong organizational and data-entry skills.
• Customer/client focus with good communication.

Responsibilities

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders including verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
• Performs data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.

Skills

Phone handling

Organizational skills

Customer service

Education

High School Diploma or GED

Job description

National Seating & Mobility in Atlanta, GA is seeking a customer-focused administrative assistant to support order management, phone inquiries, and data entry.

This role involves coordinating with branches, clinicians, and caregivers, verifying client information and funding eligibility, and assisting with inventory and deliveries. NSM offers PTO, a 401(k) match, and tuition reimbursement as part of our commitment to client service and team growth.