Client Care & Mobility Solutions Coordinator

National Seating & Mobility; Natick (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

401k Company Match

Tuition reimbursement and EducationAw

Job summary

National Seating & Mobility is seeking an administrative associate in Natick, MA to support phone inquiries, order processing, and data entry in a fast-paced healthcare logistics environment.

You will coordinate with branch staff, clinicians, and clients, verify eligibility for funding when needed, and assist with inventory and delivery reception. This role emphasizes organization, customer focus, and dependable teamwork.

Qualifications

• High School Diploma or GED required.
• Strong organizational skills.
• Customer/client focus required.
• Benefits include PTO, 401k matching, and tuition reimbursement.

Responsibilities

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders including client information, equipment detail entry, and eligibility verification.
• Performs data entry, clerical tasks, assists with inventory, and accepts delivery of goods.

Skills

Organizational Skills

Customer/Client Focus

Education

High School Diploma or GED

Job description

National Seating & Mobility is seeking an administrative associate in Natick, MA to support phone inquiries, order processing, and data entry in a fast-paced healthcare logistics environment.

You will coordinate with branch staff, clinicians, and clients, verify eligibility for funding when needed, and assist with inventory and delivery reception. This role emphasizes organization, customer focus, and dependable teamwork.