Customer Service & Order Support Specialist

National Seating & Mobility, Inc.; La Crosse (WI); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Company paid holidays

401k Company Match

Tuition Reimbursement and Education

Job summary

National Seating & Mobility, Inc. in La Crosse, WI offers a full-time day shift with competitive pay. This role supports customer inquiries, coordinates with branch staff and clinicians, and helps document client information to ensure proper equipment funding.

Join a mission-driven team focused on improving clients' independence with complex mobility solutions. We provide data entry, inventory support, and delivery reception, with benefits including company paid holidays, 401k match, and tuition

Qualifications

• High School Diploma or GED.
• Organizational Skills.
• Customer/Client Focus.

Responsibilities

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
• Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.

Skills

Organizational Skills

Customer/Client Focus

Education

High School Diploma or GED

Job description

National Seating & Mobility, Inc. in La Crosse, WI offers a full-time day shift with competitive pay. This role supports customer inquiries, coordinates with branch staff and clinicians, and helps document client information to ensure proper equipment funding.

Join a mission-driven team focused on improving clients' independence with complex mobility solutions. We provide data entry, inventory support, and delivery reception, with benefits including company paid holidays, 401k match, and tuition