Client Care Coordinator - Mobility Solutions

Commercial Vehicle Group; Santa Rosa (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

401k Company Match

Tuition Reimbursement and Education | 

Company paid holidays

Job summary

National Seating & Mobility (NSM) is seeking a dedicated team member for a full-time role in Santa Rosa, CA. The position involves phone support, order coordination with branches, clinicians, and clients, and assisting with work orders to verify client information and funding eligibility.

The role includes data entry, clerical tasks, inventory assistance, and accepting deliveries. A High School Diploma or GED and strong organizational skills are required to excel in this position.

Qualifications

• High School Diploma or GED.
• Organizational Skills.

Responsibilities

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
• Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.

Skills

Organizational Skills

Education

High School Diploma or GED

Job description

National Seating & Mobility (NSM) is seeking a dedicated team member for a full-time role in Santa Rosa, CA. The position involves phone support, order coordination with branches, clinicians, and clients, and assisting with work orders to verify client information and funding eligibility.

The role includes data entry, clerical tasks, inventory assistance, and accepting deliveries. A High School Diploma or GED and strong organizational skills are required to excel in this position.