Client Care & Onboarding Leader

SYNERGY HomeCare; Champaign (IL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Salary: $50,000–$55,000

25 days PTO annually

Health, dental and vision insurance

401(k)

Company vehicle and gas card

Cell phone

Job summary

SYNERGY HomeCare of Central Illinois is seeking a compassionate Client Care Manager (CCM) to enhance client experiences and contribute to organizational growth. The CCM will manage inquiries, conduct assessments, and foster strong relationships with clients and their families.

In addition to overseeing client care, the role involves office collaboration and supporting daily operations. Ideal candidates are organized, adaptable, and enjoy problem-solving in a team environment.

Qualifications

• Genuine enjoyment in helping people and building relationships.
• Strong organizational skills with follow-through.
• Ability to communicate well even in difficult situations.

Responsibilities

• Manage client inquiries from initial contact through onboarding.
• Conduct in-home assessments to understand client needs and goals.
• Build and maintain strong relationships with clients and families.
• Work with the team to match clients with compatible caregivers.

Skills

Relationship building

Organizational skills

Problem-solving

Communication

Adaptability

Education

Experience in healthcare or social services

Job description

SYNERGY HomeCare of Central Illinois is seeking a compassionate Client Care Manager (CCM) to enhance client experiences and contribute to organizational growth. The CCM will manage inquiries, conduct assessments, and foster strong relationships with clients and their families.

In addition to overseeing client care, the role involves office collaboration and supporting daily operations. Ideal candidates are organized, adaptable, and enjoy problem-solving in a team environment.