Client Care Coordinator/Manager

SYNERGY HomeCare; Ellicott City (MD); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Vacation & travel allowances

Insurance coverage

Unemployment insurance

Job summary

SYNERGY HomeCare in Maryland is hiring a Client Care Coordinator to support a dedicated team and provide compassionate, life-affirming care in clients' own homes. This role offers meaningful opportunity to impact lives on a local scale within a national network.

You will handle incoming client inquiry calls, complete home assessments for new clients, and deliver exemplary customer service while communicating regularly with clients and their families.

Qualifications

• High school diploma required.
• Two years supervisory or management experience in a home care setting preferred.
• Strong communication and time management skills.
• Ability to develop personal relationships with clients and families.

Responsibilities

• Handle incoming client inquiry calls.
• Complete home assessments for new clients.
• Provide exemplary customer service.
• Communicate regularly with clients and their families.

Skills

Customer service

Time management

Communication skills

Relationship building

Education

High school diploma

Job description

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a Client Care Coordinator, you will feel appreciated, recognized, and rewarded for the comforting, life-affirming care that comes right from your heart! Our promise to our clients is to bring full support for fuller lives and elevate their confidence, knowing they have someone like you by their side.

Do you:

• Enjoy serving others?
• Have a big heart with a lot of love to share?
• Take charge with a warm smile?

We are hiring a Client Care Coordinator who can answer yes to these questions. At SYNERGY HomeCare, we create a world of care at home for all, which means you will have the opportunity to support a dedicated team in caring for a wide variety of people, spanning all ages and all abilities. We are seeking a Client Care Coordinator to join our independently owned and operated national agency.

We are scheduling interviews immediately for the Client Care Coordinator position. What you should know about the Client Care Coordinator position with SYNERGY HomeCare:

Client Care Coordinator Benefits:

• Competitive pay ranges between (ADD PAY RATE HERE)
• Paid earned vacation and travel allowances.
• Liability Insurance, Workers’ Compensation coverage, and unemployment insurance.
• (LIST ADDITIONAL BENEFITS HERE)

Client Care Coordinator Responsibilities:

• Handling incoming client inquiry calls
• Completing home assessments for new clients
• Providing exemplary customer service
• Communicating regularly with clients and their families

Client Care Coordinator Requirements:

• Experience – Two years supervisory or management experience in a home care setting preferred
• Education – High school diploma
• Skills – Developing personal relationships, time management skills, exemplary communication skills
• Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated and willing to learn.