Client Care Supervisor: Lead Scheduling & Caregiver Support

SYNERGY HomeCare; Champaign (IL); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Health Insurance

PTO

Company Vehicle

Advancement Opportunities

Training & Development

Team Environment

Job summary

SYNERGY HomeCare of Central IL - Bloomington is hiring a Client Care Supervisor for a full-time, weekday schedule from 9 a.m. to 5 p.m. in Bloomington.

You will lead a team of caregivers and serve as the link between caregivers, clients, and the office staff to ensure exceptional client care. The role emphasizes frontline communication, scheduling oversight, onboarding, and ongoing training, with opportunities for advancement and a supportive culture.

Qualifications

• Experience in home care, healthcare, or team supervision.
• Strong communication and organization abilities.
• Ability to onboard, train, and develop caregivers.
• Willingness to cover client care shifts when needed.

Responsibilities

• Coordinate and conduct caregiver interviews and onboarding.
• Onboard and follow up on caregiver training and documentation.
• Monitor caregiver scheduling and build care plans.
• Be frontline contact for caregiver communication and coaching.
• Fill in client shifts during business hours when necessary.
• Promote a healthy work-life balance for caregivers.

Skills

Leadership

Communication

Organizational skills

Coaching

Scheduling

Job description

SYNERGY HomeCare of Central IL - Bloomington is hiring a Client Care Supervisor for a full-time, weekday schedule from 9 a.m. to 5 p.m. in Bloomington.

You will lead a team of caregivers and serve as the link between caregivers, clients, and the office staff to ensure exceptional client care. The role emphasizes frontline communication, scheduling oversight, onboarding, and ongoing training, with opportunities for advancement and a supportive culture.