Care Coordinator

SYNERGY HomeCare Franchising, LLC; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Flexible schedule

Career growth opportunities

Supportive team environment

Leadership opportunities

Job summary

Synergy HomeCare of Northeast Chicago is seeking an experienced Care Coordinator / Case Manager to join our team. The role focuses on client intake, coordinating services, and building strong referral relationships across Cook County.

Ideal candidates have IDOA CCP/CCU/MCO experience or work in AAA or Medicaid settings and are looking to move into a provider-side leadership role. A nursing license or social work degree is preferred.

Qualifications

• Experience in IDOA CCP, CCU, AAA, Medicaid, or care coordination strongly preferred.
• Background in case management, social work, or home care coordination.
• RN, LPN, or bachelor's degree in social work, Human Services, Public Health, or related field preferred.
• Knowledge of DON assessments, service authorization, and care planning.

Responsibilities

• Manage client intake, onboarding, and service coordination.
• Collaborate with IDOA case managers, CCUs, and MCO care coordinators.
• Ensure compliance with Illinois Department on Aging (IDOA) CCP requirements.
• Communicate with clients, families, and healthcare providers.
• Build and maintain referral relationships with community partners.

Skills

Care coordination

Communication

Multitasking

Organizational skills

Relationship building

Education

RN or LPN

Bachelor's degree in Social Work/Human Services/Public Health or related field

Job description

Synergy HomeCare of Northeast Chicago is seeking an experienced Care Coordinator / Case Manager with IDOA, CCP, CCU, or Managed Care Organization (MCO) experience to join our growing team.

This role is ideal for professionals currently working in Care Coordination Units (CCUs), Area Agencies on Aging (AAA), Medicaid MCOs, or senior services organizations who are looking to transition into a provider-side leadership role.

You will play a key role in managing client intake, coordinating care services, and building strong relationships with referral partners across Cook County.

Key Responsibilities

• Manage client intake, onboarding, and service coordination
• Collaborate with IDOA case managers, CCUs, and MCO care coordinators
• Ensure compliance with Illinois Department on Aging (IDOA) Community Care Program (CCP) requirements
• Communicate with clients, families, and healthcare providers
• Build and maintain referral relationships with community partners

Qualifications

• Experience in IDOA CCP, CCU, AAA, Medicaid, or care coordination strongly preferred
• Background in case management, social work, or home care coordination
• RN, LPN, or bachelor's degree in social work, Human Services, Public Health, or related field preferred
• Knowledge of DON assessments, service authorization, and care planning
• Experience working with Medicaid, managed care plans such as CountyCare, Meridian, Molina, or Aetna is a plus
• Strong organizational, communication, and multitasking skills

Benefits

• Competitive salary and bonus potential
• Paid time off
• Flexible schedule
• Career growth opportunities
• Supportive team environment
• Opportunity to move into leadership roles