Client Care & Front Desk Coordinator

Fbsmi; Marquette (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Functional Behavior Services (FBS) in Michigan is seeking a Client Care Coordinator to serve as the welcoming, professional point of contact for clients and families, supporting a positive clinic experience and assisting the clinical team with daily tasks.

This role includes helping maintain smooth clinic operations, responding to client needs, and contributing to efficient, high-quality service delivery as the organization grows.

Qualifications

• Must have at least one year of experience working with clients/families in medical or therapeutic settings.
• High school diploma or GED; pass state and federal felony screening.
• Experience in administrative or customer-service tasks is required.

Responsibilities

• Greet clients and families and serve as the first point of contact.
• Support clinic operations and administrative tasks.
• Respond to client and family needs in a timely manner.
• Assist with day-to-day duties to promote efficiency and organization.

Skills

Administrative experience

Customer service

Communication skills

Education

High school diploma or GED

Job description

Functional Behavior Services (FBS) in Michigan is seeking a Client Care Coordinator to serve as the welcoming, professional point of contact for clients and families, supporting a positive clinic experience and assisting the clinical team with daily tasks.

This role includes helping maintain smooth clinic operations, responding to client needs, and contributing to efficient, high-quality service delivery as the organization grows.