Behavioral Health Front Office Client Services Coordinator

Transitions Behavioral Health; Cincinnati (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Transitions Behavioral Health is seeking an Office Administrator to support daily operations of a behavioral health program. The role combines administrative coordination with direct client support, managing intake processes, client enrollment, and communications among staff, clients, and payers.

The position requires attention to detail, compassion, and the ability to juggle multiple tasks in a fast-paced setting.

Responsibilities

• Assist clients with transitions and intake processing to ensure smooth enrollment.
• Monitor and support daily client attendance and movement within the facility.
• Process billing documentation and submit paperwork to insurance payers.
• Maintain organized client records and handle general clerical tasks (phone, mail, scanning).
• Prepare and coordinate quarterly reports and required program documentation.
• Support on-site operations during operating hours 7:45 AM – 3:45 PM and assist interdepartmental workflow.

Skills

Administrative coordination

Client support

Billing documentation

Payer coordination

Records management

Job description

Transitions Behavioral Health is seeking an Office Administrator to support daily operations of a behavioral health program. The role combines administrative coordination with direct client support, managing intake processes, client enrollment, and communications among staff, clients, and payers.

The position requires attention to detail, compassion, and the ability to juggle multiple tasks in a fast-paced setting.