Client Care & Dispatch Specialist

Onehourpittsburghpa; Tempe (AZ); On-site; USD 33,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Performance bonuses

Company parties

Health insurance

Paid time off

Training & development

Job summary

A growing HVAC company in Tempe, Arizona is seeking a Client Care Representative / Dispatcher to manage calls and bookings efficiently. You will play a key role in revenue generation and customer satisfaction while working within a supportive team culture. Candidates should have strong communication skills, multitasking abilities, and experience in customer service. The role offers opportunities for growth and performance-based incentives among a consistent, Monday to Friday schedule.

Qualifications

• Prior experience in customer service, call center, dispatching, or inside sales preferred.
• Ability to stay organized and focused in a fast-paced environment.
• Professional phone presence and positive, accountable attitude.

Responsibilities

• Answer inbound calls and confidently convert inquiries into booked service appointments.
• Dispatch and route technicians efficiently to maximize productivity.
• Maintain accurate customer notes and scheduling data in CRM/software.

Skills

Strong communication

Multitasking

Persuasion

Education

High school diploma or equivalent

Tools

Scheduling software

CRM systems

Job description

A growing HVAC company in Tempe, Arizona is seeking a Client Care Representative / Dispatcher to manage calls and bookings efficiently. You will play a key role in revenue generation and customer satisfaction while working within a supportive team culture. Candidates should have strong communication skills, multitasking abilities, and experience in customer service. The role offers opportunities for growth and performance-based incentives among a consistent, Monday to Friday schedule.