Client Care Coordinator — Home Health Scheduling

Interim HealthCare Inc.; Lexington, Northern (MA, KY); Hybrid; USD 64,000 - 68,000; Full time

Benefits offered by this job

Pay range

PTO

Medical insurance

Dental insurance

Vision

401(k) with employer match

CEUs

Tuition discounts

Job summary

Interim HealthCare in Lexington, MA is seeking a Client Care Coordinator (Case Management) to support the Client Service Supervisor, ensure quality standards, and coordinate scheduling for home care services.

The role requires a Bachelor's degree and 2+ years in healthcare or 1 year in Home Care Case Management, with strong communication and organizational skills. Join a family‑oriented culture that values patients and caregivers alike.

Qualifications

• Bachelor's degree or higher.
• Minimum of 2 years of healthcare experience or 1 year of Home Care Case Management experience.
• Understanding of state and federal home care standards and regulations.
• Excellent oral and written communication with non-clinical staff.
• Strong organizational skills and attention to detail.

Responsibilities

• Assist our Client Service Supervisor in ensuring compliance with quality and operational standards.
• Schedule staff and improve the process of client/patient scheduling for home care services.
• Document job orders, receive referrals and assist with staffing orders.
• Manage employee files, verify credentials and certifications, conduct background checks.
• Verify client insurance and assist with authorizations and office functions.

Skills

Communication skills

Organizational skills

Computer skills

Education

Bachelor's degree

Job description

Interim HealthCare in Lexington, MA is seeking a Client Care Coordinator (Case Management) to support the Client Service Supervisor, ensure quality standards, and coordinate scheduling for home care services.

The role requires a Bachelor's degree and 2+ years in healthcare or 1 year in Home Care Case Management, with strong communication and organizational skills. Join a family‑oriented culture that values patients and caregivers alike.