Client Care Coordinator

Interim HealthCare Inc.; Lexington, Northern (MA, KY); On-site; USD 64,000 - 68,000; Full time

Benefits offered by this job

Pay range

PTO

Medical insurance

Dental insurance

Vision

401(k) with employer match

CEUs

Tuition discounts

Job summary

Interim HealthCare in Lexington, MA is seeking a Client Care Coordinator (Case Management) to support the Client Service Supervisor, ensure quality standards, and coordinate scheduling for home care services.

The role requires a Bachelor's degree and 2+ years in healthcare or 1 year in Home Care Case Management, with strong communication and organizational skills. Join a family‑oriented culture that values patients and caregivers alike.

Qualifications

• Bachelor's degree or higher.
• Minimum of 2 years of healthcare experience or 1 year of Home Care Case Management experience.
• Understanding of state and federal home care standards and regulations.
• Excellent oral and written communication with non-clinical staff.
• Strong organizational skills and attention to detail.

Responsibilities

• Assist our Client Service Supervisor in ensuring compliance with quality and operational standards.
• Schedule staff and improve the process of client/patient scheduling for home care services.
• Document job orders, receive referrals and assist with staffing orders.
• Manage employee files, verify credentials and certifications, conduct background checks.
• Verify client insurance and assist with authorizations and office functions.

Skills

Communication skills

Organizational skills

Computer skills

Education

Bachelor's degree

Job description

Client Care Coordinator (Case Management)

in Lexington MA 02420

Our Client Care Coordinator enjoys some excellent benefits:

• Pay range $63,500 - $67,500 per year
• PTO
• MEDICAL INSURANCE
• DENTAL INSURANCE
• VISION
• 401(K) With Employer Match
• Make a positive impact in the lives of others through the work you do
• Family-oriented culture that promotes work-life balance
• Online training, growth and ability to earn CEUs
• Tuition discounts through Rasmussen University

As a Client Care Coordinator, here's a big-picture view of what you'll do:

• Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
• Schedule staff and improve the process of client/patient scheduling for home care services
• Document job orders, receive referrals and assist with staffing orders
• Manage employee files, verify credentials and certifications, conduct background checks
• Verify client insurancemanage authorizationsand assist with office functions

A few must-haves for Client Care Coordinator:

• Bachelor's degree and above
• Minimum of 2 years of experience in healthcare or one year of Home Care Case Management experience
• Understanding of state and federal home care standards and regulations
• Excellent oral and written communication skills with non-clinical staff
• Strong organizational skills, attention to detail and computer applications proficiency

Why Work for Interim HealthCare?

Founded in 1966, Interim HealthCare is the nation's first home care company and a leading employer of Client Care Coordinator,. Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.