Client Care Coordinator - East Cobb Region

Angel Companions Senior Care, LLC; Marietta (GA); On-site; USD 42,000 - 55,000; Full time

Job summary

Angel Companions Senior Care, LLC is seeking a Client Care Coordinator in the East Cobb region to coordinate care services and schedule caregivers. You will assess client needs, develop personalized care plans, and ensure safe, high-quality delivery of services while collaborating with families and the management team.

The role requires strong communication, organizational, and empathetic skills, with flexibility for evenings and weekends to support seniors and their families in a private-duty

Qualifications

• 2+ years of experience in healthcare, social work, or gerontology preferred.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work in a fast-paced environment with multiple priorities and deadlines.
• Compassionate and empathetic approach to seniors and families.
• Reliable transportation and a valid driver’s license.
• Flexible hours, including evenings and weekends, as needed.

Responsibilities

• Coordinate care services for clients in the East Cobb Region, including matching clients with suitable caregivers and scheduling appointments.
• Conduct client assessments to understand needs, preferences, and goals, and develop personalized care plans.
• Ensure care services are delivered safely, efficiently, and effectively.
• Communicate with clients, families, and caregivers to address concerns.
• Maintain accurate records of client interactions, care plans, and service delivery.
• Collaborate with management to improve client satisfaction and care outcomes.
• Participate in quality improvement initiatives to meet high standards.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Empathy

Driver's license

Education

2+ years of experience in related field

Job description

Client Care Coordinator - East Cobb Region

Join our team at Angel Companions, a pioneer in providing private duty non-medical in-home senior care to the Greater Atlanta community. Since 2007, we have been dedicated to enabling residents of Atlanta to receive the finest compassionate and affordable companion care for their loved ones in the comfort of their own homes.

About the Role:

As a Client Care Coordinator, you will play a vital role in supporting our clients and their families in the East Cobb Region. Your primary responsibility will be to ensure that our clients receive exceptional care and services that meet their unique needs and preferences. You will work closely with our caregivers, management team, and other stakeholders to coordinate care services, address any concerns or issues, and provide emotional support to our clients.

Responsibilities:

• Coordinate care services for clients in the East Cobb Region, including matching clients with suitable caregivers and scheduling appointments




• Conduct client assessments to understand their needs, preferences, and goals, and develop personalized care plans




• Ensure that all care services are delivered in a safe, efficient, and effective manner




• Communicate with clients, families, and caregivers to address any concerns or issues that may arise




• Maintain accurate and up-to-date records of client interactions, care plans, and service delivery




• Collaborate with the management team to develop and implement strategies to improve client satisfaction and care outcomes




• Participate in quality improvement initiatives to ensure that our services meet the highest standards of quality and excellence

Requirements:

• 2+ years of experience in a related field, such as healthcare, social work, or gerontology




• Excellent communication, interpersonal, and organizational skills




• Ability to work in a fast-paced environment with multiple priorities and deadlines




• Compassionate and empathetic approach to working with seniors and their families




• Reliable transportation and a valid driver's license




• Ability to work flexible hours, including evenings and weekends, as needed

What We Offer:

• The opportunity to make a positive impact on the lives of seniors and their families




• A dynamic and supportive work environment




• Competitive compensation and benefits package (TBD)