Client Care Coordinator: Care Scheduling & On-Call Support

Care Partners; Irvine, Northern (CA, KY); Hybrid; USD 52,000 - 60,000; Full time

Benefits offered by this job

15 days PTO

6 holidays

Dog-friendly office

Career growth mentoring

Job summary

Care PartnersAtHome in Orange County is seeking a Client Care Coordinator to ensure seamless care delivery, onboarding, caregiver placement, and ongoing service management. You will act as the operational liaison among clients, families, caregivers, internal teams, and payer requirements.

The role requires fluency in Spanish, a high school diploma, and 1–2 years in home care or care coordination. Strong organizational and communication skills are essential, with a focus on multi-tasking in a

Qualifications

• Fluent Spanish Speaker highly preferred
• High school diploma or equivalent
• 1-2 years experience in home care, healthcare coordination, or client services
• Strong organizational and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience with AlayaCare, CalAIM, or Regional Center programs preferred

Responsibilities

• Serve as a primary point of contact for scheduling clients and families
• Support client care continuity following start of care
• Ensure accurate collection and entry of client information in AlayaCare
• Coordinate caregiver placement, scheduling, and coverage needs
• Monitor ongoing client satisfaction and address service issues
• Maintain accurate documentation, authorizations, and compliance requirements
• Collaborate with Intake, Scheduling, Billing, and Operations teams

Skills

Fluent Spanish

Organizational skills

Communication skills

1-2 years home care experience

Education

High school diploma or equivalent

Tools

AlayaCare

CalAIM

Regional Center programs

Job description

Care PartnersAtHome in Orange County is seeking a Client Care Coordinator to ensure seamless care delivery, onboarding, caregiver placement, and ongoing service management. You will act as the operational liaison among clients, families, caregivers, internal teams, and payer requirements.

The role requires fluency in Spanish, a high school diploma, and 1–2 years in home care or care coordination. Strong organizational and communication skills are essential, with a focus on multi-tasking in a