In-Home Bilingual Care Coordinator (Spanish/English)

Pairteam; Anaheim (CA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401k

WFH stipend

Gas reimbursements

Flexible vacation

Equipment provided

Career progression

Job summary

Pair Team is expanding its field-based care management program in Orange County. The Field Care Coordinator will conduct in-person visits, onboard new patients, and deliver care packages to members with complex medical, behavioral, and social needs.

You will meet patients at home or in the community, coordinate services across care teams, and support adherence to care plans. The role requires 1+ year of field experience, bilingual English/Spanish, and reliable transportation.

Qualifications

• Bilingual English/Spanish required.
• 1+ years of field (in person) case management or care coordination.
• Physical location in or near Orange County with familiarity of the local community and resources.
• Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites.
• Valid driver’s license and current auto liability insurance.
• Strong understanding of cultural fluency and the ability to build trust with diverse populations.
• High degree of empathy and ability to remain patient when faced with adversity.
• Demonstrated ability to work collaboratively in a multidisciplinary care team.
• Excellent organizational skills and attention to detail.
• Strong technical skills and comfort learning new systems; experience with Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing.

Responsibilities

• Serve as the primary point of contact for members with complex medical, behavioral, and social needs.
• Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure.
• Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans.
• Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources.
• Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers.
• Identify and address barriers to care such as transportation, medication access, or health literacy challenges.
• Develop and maintain individualized care plans and ensure follow-up on all interventions and goals.
• Maintain accurate and timely documentation of all member interactions and care coordination activities.
• Advocate for member needs within the healthcare and social support systems.
• Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans.

Skills

Bilingual EN/ES

Field case management

Orange County proximity

Driver's license

Cultural fluency

Empathy

Team collaboration

Organizational skills

Tech skills: Google Suite

CRM software

Excel

Word

Email

Video conferencing

Tools

Google Suite

Slack

CRM databases

Excel

Word

Email

Video conferencing

Job description

Pair Team is expanding its field-based care management program in Orange County. The Field Care Coordinator will conduct in-person visits, onboard new patients, and deliver care packages to members with complex medical, behavioral, and social needs.

You will meet patients at home or in the community, coordinate services across care teams, and support adherence to care plans. The role requires 1+ year of field experience, bilingual English/Spanish, and reliable transportation.