Client Care Coordinator CalAIM

Care Partners; Irvine, Northern (CA, KY); Hybrid; USD 52,000 - 60,000; Full time

Benefits offered by this job

15 days PTO

6 holidays

Dog-friendly office

Career growth mentoring

Job summary

Care PartnersAtHome in Orange County is seeking a Client Care Coordinator to ensure seamless care delivery, onboarding, caregiver placement, and ongoing service management. You will act as the operational liaison among clients, families, caregivers, internal teams, and payer requirements.

The role requires fluency in Spanish, a high school diploma, and 1–2 years in home care or care coordination. Strong organizational and communication skills are essential, with a focus on multi-tasking in a

Qualifications

• Fluent Spanish Speaker highly preferred
• High school diploma or equivalent
• 1-2 years experience in home care, healthcare coordination, or client services
• Strong organizational and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience with AlayaCare, CalAIM, or Regional Center programs preferred

Responsibilities

• Serve as a primary point of contact for scheduling clients and families
• Support client care continuity following start of care
• Ensure accurate collection and entry of client information in AlayaCare
• Coordinate caregiver placement, scheduling, and coverage needs
• Monitor ongoing client satisfaction and address service issues
• Maintain accurate documentation, authorizations, and compliance requirements
• Collaborate with Intake, Scheduling, Billing, and Operations teams

Skills

Fluent Spanish

Organizational skills

Communication skills

1-2 years home care experience

Education

High school diploma or equivalent

Tools

AlayaCare

CalAIM

Regional Center programs

Job description

• Schedule:Sunday - Thursday or Tuesday - Saturday, 8 am - 5 pm
• On-Call evening/morning hours 2-3 times a week $90 on weekday evenings, $115 on weekends
• Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings
• Generous PTO Plan (15 Days) and encouragement to USE IT!
• 6 holidays
• Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth.
• Open Doors, Open Minds: Transparent leadership that listens and values your voice.
• Work-Life Bliss: Team outings, company events, and a commitment to putting you first.
• An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido's well-behaved!).

About Us:

Care PartnersAtHome is a leading provider of non-medical home care services in Orange County. We serve a diverse client population including Private clients,CalAIMCommunity Supports members, and Regional Center consumers. Our mission is to deliver high-quality, compassionate, and reliable care while supporting families, caregivers, and payer partners with excellence and accountability.

The Client Care Coordinator playsa central rolein ensuring seamless care delivery by coordinating client onboarding, caregiver placement, scheduling support, and ongoing service management. This role serves as a primary operational liaison between clients, families, caregivers, internal teams, and payer requirements.

EDUCATION AND EXPERIENCE

• Fluent Spanish Speaker highly preferred
• High school diploma or equivalent
• 1-2years experiencein home care, healthcare coordination, or client services
• Strong organizational and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience withAlayaCare,CalAIM, or Regional Center programs preferred

Essential Functions:

• Serve as a primary point of contact forschedulingclients and families
• Support clientcare continuity following start of care
• Ensureaccuratecollection and entry of client information inAlayaCare
• Coordinate caregiver placement, scheduling, and coverage needs
• Monitor ongoing client satisfaction and address service issues
• Maintainaccuratedocumentation, authorizations, and compliance requirements
• Collaborate with Intake, Scheduling, Billing, and Operations teams

Additional Information

All your information will be kept confidential according to EEO guidelines.

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