Client Care & Community Outreach Coordinator

Alpha Animal Rehabilitation and Fitness; West Caldwell (NJ); On-site; USD 38,000 - 54,000; Full time

Job summary

Alpha Animal Rehabilitation & Fitness in New Jersey seeks a Client Care Coordinator to be the face of the practice for clients and referral partners. You will handle front-desk duties, scheduling, payments, and education about rehabilitation services.

You will also engage in community outreach, Lunch & Learn events, and cross-training as a Veterinary Rehabilitation Assistant to support the clinical team in a growing field.

Qualifications

• Friendly, positive, and genuinely enjoys helping people.
• Excellent communication with clients and referral partners.
• Exceptionally organized and detail-oriented.
• Able to multitask in a fast-paced environment.
• Comfortable building professional relationships with veterinary teams.

Responsibilities

• Welcome clients and their pets with warmth and professionalism.
• Answer calls, emails, and texts; schedule evaluations and appointments.
• Manage confirmations, cancellations, and waitlists; check-in/out; process payments.

Skills

Customer service

Communication

Organization

Multitasking

Relationship building

People skills

Job description

Alpha Animal Rehabilitation & Fitness in New Jersey seeks a Client Care Coordinator to be the face of the practice for clients and referral partners. You will handle front-desk duties, scheduling, payments, and education about rehabilitation services.

You will also engage in community outreach, Lunch & Learn events, and cross-training as a Veterinary Rehabilitation Assistant to support the clinical team in a growing field.