Client Care & Admin Specialist

Senergy Petroleum Llc; Arvada (CO); On-site; USD 28,000 - 32,000; Full time

Job summary

Senergy Petroleum Llc in Arvada, CO is seeking an administrative/support specialist to assist with daily office tasks and help manage warehouse and storage processes.

You will handle customer inquiries by phone, email, or in person, process orders, provide pricing and delivery information, and use Microsoft Dynamics CRM to record interactions. The role requires accuracy, teamwork, and solid computer skills.

Qualifications

• Strong computer skills and able to learn company systems.
• Excellent verbal and written communication.
• Proficient in Microsoft Excel and Word.
• Customer service oriented.
• Able to multitask with attention to detail.
• Preferred: 1 year inside sales and 1 year B2B experience.
• Experience in transportation, lubricants, fuel, or related industry.

Responsibilities

• Interact with customers by phone, email, or in person and respond to inquiries.
• Process orders, forms, applications and requests.
• Provide pricing, product, and delivery information upon request.
• Direct requests and unresolved issues to the appropriate resource.
• Formulate resolution and response to customer issues.
• Record customer interactions in Microsoft Dynamics CRM.
• Coordinate with internal departments.
• Assist with new account credit process.

Skills

Customer service

Microsoft Excel

Microsoft Word

Microsoft Dynamics CRM

Communication skills

Multitasking

Education

Certificate or diploma in applicable field

Tools

Microsoft Dynamics CRM

Job description

Senergy Petroleum Llc in Arvada, CO is seeking an administrative/support specialist to assist with daily office tasks and help manage warehouse and storage processes.

You will handle customer inquiries by phone, email, or in person, process orders, provide pricing and delivery information, and use Microsoft Dynamics CRM to record interactions. The role requires accuracy, teamwork, and solid computer skills.