End-to-End Order Management Specialist

Dairy Engineering Company; Arvada (CO); On-site; USD 30,000 - 36,000; Full time

Job summary

Dairy Engineering Company in Arvada, Colorado seeks an organized and dependable administrative assistant to support customer order processing and day-to-day operations. You will work with sales, customers, vendors, and billing to ensure orders are handled accurately and efficiently, taking ownership of the administrative side of orders and escalating issues when appropriate.

Responsibilities include monitoring portals, confirming order accuracy, updating customers on status, coordinating with

Responsibilities

• monitor customer purchasing portals and process routine purchase orders
• review orders for accuracy and route technical or complex requests to the appropriate salesperson
• provide customers with order and backorder status updates
• work with vendors to obtain availability and lead times
• help salesforce maintain accurate backorder lists
• process customer and vendor returns, shortages, mis-shipments and damaged shipments and work with Billing and Accounting on these scenarios
• cover daily emails and orders for any sales rep who is out of the office
• assist with the answering of phones and other routine office responsibilities

Job description

Dairy Engineering Company in Arvada, Colorado seeks an organized and dependable administrative assistant to support customer order processing and day-to-day operations. You will work with sales, customers, vendors, and billing to ensure orders are handled accurately and efficiently, taking ownership of the administrative side of orders and escalating issues when appropriate.

Responsibilities include monitoring portals, confirming order accuracy, updating customers on status, coordinating with