Client Booking Specialist

Travel With Sann; Phoenix (AZ); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work environment

Structured onboarding and training

Ongoing professional development

Access to online tools and resources

Supportive team environment

Job summary

Travel With Sann is seeking a motivated Client Booking Specialist to assist clients with researching options and coordinating booking requests based on their needs and preferences.

The ideal candidate will communicate effectively, perform online research, and manage important details while delivering timely and professional service. This remote-friendly role offers onboarding and ongoing professional development opportunities.

Qualifications

• Strong communication skills, both verbal and written.
• Excellent organization and attention to detail.
• Customer-focused attitude with ability to manage multiple requests.

Responsibilities

• Communicate with clients to understand preferences and requirements.
• Research available options and services for bookings.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations with providers.
• Review reservation information for accuracy and completeness.
• Provide clients with relevant details and timely updates.
• Assist with changes and special requests as needed.
• Maintain accurate client and booking documentation.
• Communicate with service providers for follow-up information and issues.
• Provide ongoing client support throughout the process.

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Online research

Multitasking

Customer service

Email/web systems

Job description

About The Job

We are seeking a motivated and customer-focused Client Booking Specialist to assist clients with researching available options and coordinating booking requests based on their needs and preferences.

The ideal candidate is comfortable communicating with clients, researching information online, and managing important details while providing timely and professional service.

Responsibilities

• Communicate with clients to understand their preferences and requirements
• Research available options and services
• Assist with accommodations, transportation, activities, and related arrangements
• Coordinate booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Assist with changes and special requests
• Maintain accurate client and booking documentation

Follow Up When Additional Information Is Required

• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Qualifications

• Strong verbal and written communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Good online research abilities
• Comfortable using email and web-based systems
• Ability to manage multiple client requests
• Strong problem-solving and follow-up skills
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required

Position Highlights

• Remote work environment
• Structured onboarding and training
• Ongoing professional development
• Continuing education and learning opportunities
• Access to online tools and professional resources
• Supportive team environment