Client Booking Specialist

Travel With Sann; Miami (FL); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work environment

Structured onboarding and training

Ongoing professional development

Continuing education opportunities

Access to online tools and resources

Supportive team environment

Job summary

Travel With Sann is seeking a Client Booking Specialist to assist clients by researching options and coordinating bookings according to their preferences. You will communicate with clients, research services online, and manage essential details while delivering timely, professional service.

The role emphasizes a remote work setup with onboarding and ongoing training, plus opportunities for professional development and access to online tools within a supportive team environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational abilities with attention to detail.
• Customer-focused attitude and responsive service.
• Good online research and information gathering skills.
• Proficient with email and web-based systems.
• Ability to manage multiple client requests concurrently.
• Problem-solving and proactive follow-up skills.
• Booking, hospitality, customer service, or admin experience is helpful but not required.

Responsibilities

• Understand client preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with relevant details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.

Skills

Communication

Organization

Attention to detail

Research online

Email & web systems

Multi-tasking

Problem-solving

Customer service experience

Tools

Email

Web-based systems

Job description

About The Job

We are seeking a motivated and customer-focused Client Booking Specialist to assist clients with researching available options and coordinating booking requests based on their needs and preferences.

The ideal candidate is comfortable communicating with clients, researching information online, and managing important details while providing timely and professional service.

Responsibilities

• Communicate with clients to understand their preferences and requirements
• Research available options and services
• Assist with accommodations, transportation, activities, and related arrangements
• Coordinate booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Assist with changes and special requests
• Maintain accurate client and booking documentation

Follow Up When Additional Information Is Required

• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Qualifications

• Strong verbal and written communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Good online research abilities
• Comfortable using email and web-based systems
• Ability to manage multiple client requests
• Strong problem-solving and follow-up skills
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required

Position Highlights

• Remote work environment
• Structured onboarding and training
• Ongoing professional development
• Continuing education and learning opportunities
• Access to online tools and professional resources
• Supportive team environment