Client Booking Specialist

Travelwithsan; Phoenix (AZ); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote work

Structured onboarding

Professional development

Continuing education opportunities

Online tools access

Supportive team

Job summary

Travelwithsan is seeking a motivated Client Booking Specialist to assist clients with researching options and coordinating booking requests based on their needs and preferences. You will communicate with clients, research options online, and manage important details while delivering timely and professional service.

The ideal candidate has strong communication, superb organization, and a customer-focused mindset.

Qualifications

• Experience in client services or hospitality is helpful but not required.
• Very strong verbal and written communication skills are essential.
• Excellent organization and attention to detail are needed to manage multiple bookings.

Responsibilities

• Communicate with clients to understand preferences and requirements
• Research available options and services
• Assist with accommodations, transportation, activities, and related arrangements
• Coordinate booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Assist with changes and special requests
• Maintain accurate client and booking documentation
• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Skills

Strong verbal and written comms

Excellent organization

Customer-focused attitude

Online research abilities

Email and web-based systems

Multitasking across client requests

Problem-solving and follow-up

Job description

About the job

We are seeking a motivated and customer-focused Client Booking Specialist to assist clients with researching available options and coordinating booking requests based on their needs and preferences.

The ideal candidate is comfortable communicating with clients, researching information online, and managing important details while providing timely and professional service.

Responsibilities

• Communicate with clients to understand their preferences and requirements
• Research available options and services
• Assist with accommodations, transportation, activities, and related arrangements
• Coordinate booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Assist with changes and special requests
• Maintain accurate client and booking documentation

Follow Up When Additional Information Is Required

• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Qualifications

• Strong verbal and written communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Good online research abilities
• Comfortable using email and web-based systems
• Ability to manage multiple client requests
• Strong problem-solving and follow-up skills
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required

Position Highlights

• Remote work environment
• Structured onboarding and training
• Ongoing professional development
• Continuing education and learning opportunities
• Access to online tools and professional resources
• Supportive team environment