Client Booking Specialist

Travelwithsan; San Diego (CA); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote work

Onboarding & training

Professional development

Continuing education

Online tools access

Supportive team

Job summary

Travelwithsan is seeking a motivated Client Booking Specialist to help clients research options and coordinate booking requests based on their needs and preferences.

In this remote role, you will communicate with clients to understand requirements, research services, arrange accommodations, transportation, activities, and confirmations, and keep records accurate. You will support clients throughout the process with clear updates and responsive service.

Qualifications

• Excellent verbal and written communication.
• Strong organization and attention to detail.
• Customer-focused attitude.
• Strong online research abilities.
• Proficient with email and web-based systems.
• Ability to manage multiple client requests.
• Good problem-solving and follow-up skills.
• Booking/hospitality or administrative experience is helpful but not required.

Responsibilities

• Understand client preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.

Skills

Verbal communication

Written communication

Organization

Attention to detail

Research skills

Email systems

Multitasking

Problem solving

Tools

Email systems

Web-based tools

Job description

About the job

We are seeking a motivated and customer-focused Client Booking Specialist to assist clients with researching available options and coordinating booking requests based on their needs and preferences.

Responsibilities

• Communicate with clients to understand their preferences and requirements
• Research available options and services
• Assist with accommodations, transportation, activities, and related arrangements
• Coordinate booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Assist with changes and special requests
• Maintain accurate client and booking documentation

Follow Up When Additional Information Is Required

• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Qualifications

• Strong verbal and written communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Good online research abilities
• Comfortable using email and web-based systems
• Ability to manage multiple client requests
• Strong problem-solving and follow-up skills
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required

Position Highlights

• Remote work environment
• Structured onboarding and training
• Ongoing professional development
• Continuing education and learning opportunities
• Access to online tools and professional resources
• Supportive team environment