Client Booking Specialist

Travelwithsan; New York (NY); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work environment

Structured onboarding and training

Ongoing professional development

Access to online tools

Job summary

Travelwithsan is seeking a motivated Client Booking Specialist to help clients research options and coordinate booking requests based on their needs. You will manage accommodations, transportation, activities, and related arrangements, while reviewing details for accuracy and maintaining organized bookings.

The role emphasizes strong communication, organization, and customer-focused service in a remote work environment with onboarding and ongoing professional development.

Qualifications

• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Good online research abilities.
• Comfortable using email and web-based systems.
• Ability to manage multiple client requests.
• Strong problem-solving and follow-up skills.

Responsibilities

• Communicate with clients to understand their preferences and requirements
• Research available options and services
• Assist with accommodations, transportation, activities, and related arrangements
• Coordinate booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Assist with changes and special requests
• Maintain accurate client and booking documentation
• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Skills

Communication

Organization

Customer focus

Research skills

Email systems

Multitasking

Problem solving

Job description

About the job

We are seeking a motivated and customer-focused Client Booking Specialist to assist clients with researching available options and coordinating booking requests based on their needs and preferences.

Responsibilities

• Communicate with clients to understand their preferences and requirements
• Research available options and services
• Assist with accommodations, transportation, activities, and related arrangements
• Coordinate booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Assist with changes and special requests
• Maintain accurate client and booking documentation

Follow Up When Additional Information Is Required

• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Qualifications

• Strong verbal and written communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Good online research abilities
• Comfortable using email and web-based systems
• Ability to manage multiple client requests
• Strong problem-solving and follow-up skills
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required

Position Highlights

• Remote work environment
• Structured onboarding and training
• Ongoing professional development
• Continuing education and learning opportunities
• Access to online tools and professional resources
• Supportive team environment