Client Billing & Operations Coordinator

Johnson Controls, Inc.; New Cumberland (Cumberland County); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls, Inc. is seeking a Billing Specialist in New Cumberland, PA. The role focuses on delivering complete billing packets with reports and certified payroll to ensure timely payment.

You will assign tasks to 14 field resources, track open calls, and locally bill SRs while maintaining monthly revenue and arranging invoice delivery per a negotiated timeline. Candidates should have customer service or operations experience, strong communication skills, and proficiency with MS Office and

Qualifications

• Experience in customer service or operations/service delivery.
• Strong decision-making and adaptability.
• Proficient in MS Office, especially Excel.
• Excellent communication and interpersonal skills.
• Good telephone manner and professional business communications.
• Strong written and verbal communication; team player under pressure.

Responsibilities

• Assign tasks for the 14 dedicated field resources.
• Track and manage all open calls including inspection manuals.
• Locally bill all open SRs including Inspection-Manuals and general service requests.
• Track and maintain monthly L&M revenue.
• Invoice packaging and delivery per a negotiated timeline.

Skills

Customer service

Operations

Adaptability

Communication

Teamwork

Tools

Microsoft Excel

MS Office

Job description

Johnson Controls, Inc. is seeking a Billing Specialist in New Cumberland, PA. The role focuses on delivering complete billing packets with reports and certified payroll to ensure timely payment.

You will assign tasks to 14 field resources, track open calls, and locally bill SRs while maintaining monthly revenue and arranging invoice delivery per a negotiated timeline. Candidates should have customer service or operations experience, strong communication skills, and proficiency with MS Office and