Billing & Service Delivery Coordinator

Johnson Controls; Milwaukie (OR); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls in Milwaukie, OR is seeking a billing specialist responsible for delivering complete billing packets, including reports and certified payroll, to ensure timely payments.

You will assign tasks to 14 field resources, track open calls, bill SRs, maintain monthly revenue, and package invoices for on-time delivery, requiring strong MS Office skills and clear communication.

Qualifications

• Experience in Customer Service or Operations/Service Delivery.
• Strong decision-making skills and adaptability.
• Proficient in MS Office, especially Excel.
• Excellent communication and interpersonal skills.
• Good telephone manner and appropriate business communications.
• Strong written and verbal communication skills.
• Team player with the ability to operate under pressure.

Responsibilities

• Assigning tasks for the 14 dedicated field resources.
• Tracking & managing all open calls including inspection manuals.
• Locally billing all open SRs including Inspection-Manuals & general service requests.
• Tracking & maintaining monthly L&M revenue.
• Invoice packaging and delivery per a negotiated timeline.

Skills

MS Office

Excel

Communication

Job description

Johnson Controls in Milwaukie, OR is seeking a billing specialist responsible for delivering complete billing packets, including reports and certified payroll, to ensure timely payments.

You will assign tasks to 14 field resources, track open calls, bill SRs, maintain monthly revenue, and package invoices for on-time delivery, requiring strong MS Office skills and clear communication.