Client Billing Compliance Analyst — Legal Billing Liaison

Oliver James Group; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Oliver James Group, a global law firm, seeks a Client Billing Compliance Analyst for its New York office. The role reviews Outside Counsel Guidelines and time/cost entries to ensure billing compliance and smooth processes, serving as a liaison among clients and partners to promote efficiency.

The successful candidate will monitor billing inventories, identify issues, and help resolve them while coordinating with internal staff and client-designated personnel to support billing operations.

Qualifications

• Excellent written and verbal communication skills; ability to work with diverse stakeholders.
• Strong organizational, strategic thinking, multitasking, and prioritization abilities.
• Ownership, proactive communication, and follow-through are essential.
• Customer service mindset; motivation to collaborate in a team environment.
• Experience with various e-billing platforms and the eBilling Hub is preferred.

Responsibilities

• Review time and cost entries to ensure narratives comply with client billing guidelines and expenses meet allowable requirements.
• Review Outside Counsel Guidelines and prepare concise summaries for all timekeepers assigned to each client.
• Identify potential compliance issues and help resolve them before they affect the billing process.
• Monitor billing inventory regularly, including short-pays and appeals, to meet deadlines and reduce the billing and collections cycle.
• Serve as a liaison among clients, partners, and assistants to resolve issues and ensure client satisfaction.
• Develop, customize, and coordinate best-practice procedures for an efficient billing process.
• Coordinate efforts among internal staff and client-designated personnel to support billing operations.
• Assist with budgets and accruals, and analyze client billing and collections trends.
• Prepare reports, summaries, and analyses as requested.
• Perform additional duties as assigned.

Skills

Communication skills

Organizational skills

Multitasking

Ownership & initiative

Customer service mindset

Education

Bachelor's degree preferred

Tools

e-billing platforms

eBilling Hub

Job description

Oliver James Group, a global law firm, seeks a Client Billing Compliance Analyst for its New York office. The role reviews Outside Counsel Guidelines and time/cost entries to ensure billing compliance and smooth processes, serving as a liaison among clients and partners to promote efficiency.

The successful candidate will monitor billing inventories, identify issues, and help resolve them while coordinating with internal staff and client-designated personnel to support billing operations.