Client Billing Compliance Analyst

O'Melveny & Myers LLP; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

O'Melveny & Myers LLP in Dallas seeks a Client Billing Compliance Analyst to ensure client billing narratives and expenses meet guidelines. The role includes reviewing time and cost entries, identifying compliance issues, and coordinating with clients and partners to maintain efficient billing operations.

The ideal candidate will have 3–5 years of law firm e-billing/collections experience, excellent communication, and a proactive, collaborative mindset. Bachelor’s degree preferred.

Qualifications

• 3–5 years of law firm e-billing, appeals, or collections experience.
• Excellent written and verbal communication skills.
• Strong organizational, strategic thinking, multitasking, and prioritization abilities.
• Owns responsibilities with proactive communication and follow-through.
• Customer service mindset and collaborative spirit.
• Experience with a variety of e-billing platforms; eBilling Hub preferred.
• Bachelor’s degree preferred.

Responsibilities

• Review time and cost entries to ensure narratives comply with client billing guidelines.
• Review Outside Counsel Guidelines and prepare concise summaries for all timekeepers assigned to each client.
• Identify potential compliance issues and assist in resolving them before they affect billing.
• Monitor billing inventory including short-pays and appeals to meet deadlines.
• Serve as a liaison among clients, partners, and assistants to resolve issues.
• Develop, customize, and coordinate best-practice procedures to support a seamless billing process.
• Coordinate efforts among internal staff and client-designated personnel.
• Prepare reports, summaries, and analyses as requested.
• Perform additional duties and responsibilities as assigned.

Skills

e-billing experience

Communication

Organizational skills

Multitasking

Prioritization

Team collaboration

Customer service mindset

Education

Bachelor’s degree preferred

Tools

eBilling Hub

e-billing platforms

Job description

It’s more than what you do: it’s how you do it. That’s why O’Melveny is counsel of choice to an ever-expanding list of market leaders. Opportunity at O’Melveny means working alongside diverse, dynamic, and team-oriented colleagues on evolving issues and opportunities for prominent clients around the world. It’s a place to build a rewarding career by tackling new challenges; being appreciated, included, and supported; and creating lasting connections.

With approximately 850 lawyers on three continents, more than 80 practice and industry service areas, and strong cultural ties to its 17 locations, O’Melveny is a global law firm with a local feel. At our core, you’ll find a dedication to excellence, a drive to lead and innovate, and a deep sense of civic responsibility.

So, tell us. What do you want to achieve?

O'Melveny is actively seeking for a Client Billing Compliance Analyst in our Dallas office. This position is responsible for reviewing clients’ Outside Counsel Guidelines, as well as time and cost entries, to ensure compliance with client billing requirements and expectations. Key responsibilities include reviewing billing narratives and expenses prior to billing, identifying and helping resolve potential compliance issues, monitoring billing inventory including short-pays and appeals, assisting with budgets and accruals, and analyzing client billing and collections trends. This role also serves as a liaison among clients and partners to address billing issues and promote an efficient, seamless billing process. The ideal candidate will have strong law firm e-billing, appeals, or collections experience, excellent communication and organizational skills, and a solid understanding of legal billing practices and client guidelines.

We offer an excellent salary and benefits package.

Response will be given to candidates who closely meet our qualifications.

EOE M/F/D/V. No phone inquiries, please.

Essential Duties And Responsibilities

• Review time and cost entries to ensure narratives comply with client billing guidelines and expenses are submitted in accordance with allowable requirements.
• Review Outside Counsel Guidelines and prepare concise summaries for all timekeepers assigned to each client.
• Identify potential compliance issues and assist in resolving them before they affect the billing process.
• Monitor billing inventory on a regular basis, including short-pays and appeals, to ensure deadlines are met and to help reduce the billing and collections cycle.
• Serve as a liaison among clients, partners, and assistants to resolve issues and ensure client satisfaction.
• Develop, customize, and coordinate best-practice procedures to support an efficient and seamless billing process for partners and clients.
• Coordinate efforts among internal staff and client-designated personnel to support billing operations and related processes.
• Prepare reports, summaries, and analyses as requested.
• Perform additional duties and responsibilities as assigned.

Knowledge, Skills And Experience

• Minimum of 3-5 years of law firm e-billing, appeals, or collections experience required, along with a strong understanding of legal industry best practices in these areas.
• Excellent written and verbal communication skills, with the ability to communicate effectively with personnel at all levels, work accurately, and perform well under pressure.
• Strong organizational, strategic thinking, multitasking, and prioritization abilities.
• Strong sense of ownership, commitment to proactive communication, and exceptional follow-through skills.
• Demonstrated customer service mindset, high level of motivation, and ability to thrive in a collaborative team environment.
• Experience with a variety of e-billing platforms and the eBilling Hub is preferred.
• Bachelor’s degree preferred.
• Flexibility to work overtime as needed, including evenings and weekends.