Client Banking Specialist - Growth & Wellness

PNC Financial Services Group, Inc.; Overland Park (KS); Hybrid; USD 42,000 - 65,000; Full time

Job summary

PNC Financial Services Group, Inc. in Overland Park, KS is seeking a Personal Banker to deepen the branch customer base through proactive sales and service activities. You will manage the customer experience, identifying opportunities to improve customers' financial wellbeing and loyalty.

You will deliver the PNC conversation with each client, leverage ecosystem partnerships, and educate customers on managing their finances using digital tools and resources to grow their share of wallet.

Qualifications

• Typically requires 3+ years experience.
• Associates or equivalent degree.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process.
• Educates customers on options for managing financial transactions leveraging technology, tools and resources.
• Participates in branch daily operations, ensuring they are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC Financial Services Group, Inc. in Overland Park, KS is seeking a Personal Banker to deepen the branch customer base through proactive sales and service activities. You will manage the customer experience, identifying opportunities to improve customers' financial wellbeing and loyalty.

You will deliver the PNC conversation with each client, leverage ecosystem partnerships, and educate customers on managing their finances using digital tools and resources to grow their share of wallet.