Senior Personal Banker: Grow Client Wealth & Loyalty

PNC Financial Services Group, Inc.; Blue Ash (OH); On-site; USD 49,000 - 81,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Pension

Job summary

PNC Financial Services Group, Inc. is seeking a banking professional to acquire and deepen the branch customer base through proactive sales and service activities.

You will manage the customer experience and identify opportunities to improve customers’ financial wellbeing, collaborating with ecosystem partners to grow wallet share. The role emphasizes lobby engagement, notary capabilities, and delivering expert knowledge of banking products to meet customer needs.

Qualifications

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 4+ years of related business or functional experience.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates

Job description

PNC Financial Services Group, Inc. is seeking a banking professional to acquire and deepen the branch customer base through proactive sales and service activities.

You will manage the customer experience and identify opportunities to improve customers’ financial wellbeing, collaborating with ecosystem partners to grow wallet share. The role emphasizes lobby engagement, notary capabilities, and delivering expert knowledge of banking products to meet customer needs.