Client Banking & Solutions Advisor

Santander Consumer USA Inc.; Massachusetts; On-site; USD 35,000 - 53,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Sales and Service Banker to serve customers, process teller transactions, and expand banking relationships with cross-sell opportunities. You will guide customers on banking products, digital tools, and services while delivering high-quality service.

The role emphasizes building trust, providing tailored financial solutions, and working with a team to hit branch targets and ensure excellent customer experiences. Weekend/evening shifts may be required.

Qualifications

• 12+ Months Experience selling products and/or services.
• 6+ Months Experience in Retail Banking sales or consultative relationship sales.
• 6+ Months Demonstrated Santander experience related to the essential functions.
• 6+ Months Customer service experience in a high volume environment.
• 6+ Months Cash handling experience.
• Established relationship-building skills focused on customer experience and loyalty.

Responsibilities

• Meet the financial needs of customers through transactional, servicing, and product offerings.
• Identify opportunities to grow banking relationships through branch activities and referrals.
• Develop and maintain strong client relationships and provide tailored solutions.
• Collaborate with team members and partners to achieve branch goals.
• Deliver an elevated customer experience with personalized, seamless service.

Skills

Product selling

Retail banking sales

Santander experience

Customer service

Cash handling

Relationship building

Cross-selling

Team collaboration

Communication

Digital tools

Attention to detail

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is seeking a Sales and Service Banker to serve customers, process teller transactions, and expand banking relationships with cross-sell opportunities. You will guide customers on banking products, digital tools, and services while delivering high-quality service.

The role emphasizes building trust, providing tailored financial solutions, and working with a team to hit branch targets and ensure excellent customer experiences. Weekend/evening shifts may be required.