Client Banking Associate - Frontline Service & Sales

Flagstar Bank; Clarkston (MI); On-site; USD 48,711,936 - 64,614,950; Full time

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant I in Clarkston, MI. You will deliver front-line client service, perform teller transactions, and assist clients with their financial goals in a friendly, accurate manner.

You’ll balance transactional accuracy with customer engagement, support sales through introductions to specialists, and work with teammates to maintain risk and policy adherence in daily operations.

Qualifications

• Education level: High School Diploma or equivalent.
• Minimum experience: Less than 2 years in customer service and sales.
• Preferred: Experience in Financial Services Industry.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets through teller-related functions and client introductions.
• Client Experience: Provide positive client experience and resolve questions or complaints promptly.
• Risk Management: Ensure timely, accurate daily financial transactions and comply with bank policies and regulations.

Skills

Action-oriented

Business Acumen

Approachability

Problem Solving

Priority Management

Relationship Building

Education

High School Diploma or GED

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant I in Clarkston, MI. You will deliver front-line client service, perform teller transactions, and assist clients with their financial goals in a friendly, accurate manner.

You’ll balance transactional accuracy with customer engagement, support sales through introductions to specialists, and work with teammates to maintain risk and policy adherence in daily operations.