Client Banking Advisor: Grow Relationships & Wallet Share

PNC Financial Services Group, Inc.; Kearsarge (PA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Pension and stock purchase plans

Educational assistance

Robust wellness program

Job summary

PNC Financial Services Group, Inc. seeks a Branch Personal Banker in Erie, PA. You will acquire and deepen the branch customer base, drive proactive sales and service activities, and collaborate with partners to grow the customer’s wallet share. You will educate customers on PNC solutions and manage risk with sound judgement.

The role emphasizes a differentiated customer experience, lobby engagement, and adherence to policies while delivering a full PNC conversation with every client interaction.

Qualifications

• Associates or equivalent degree with related experience or product knowledge.
• Typically requires 3+ years experience.
• In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience may be considered.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow customer share of wallet.
• Positions PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Branch Personal Banker in Erie, PA. You will acquire and deepen the branch customer base, drive proactive sales and service activities, and collaborate with partners to grow the customer’s wallet share. You will educate customers on PNC solutions and manage risk with sound judgement.

The role emphasizes a differentiated customer experience, lobby engagement, and adherence to policies while delivering a full PNC conversation with every client interaction.