Client Advisor - Union Square

brobstongroup.com - Jobboard; San Francisco (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Client Advisor in San Francisco's Union Square. This role requires delivering exceptional service to a diverse luxury clientele, acting as a brand ambassador across product categories.

Key responsibilities include achieving sales goals, providing tailored client interactions, and building long-term relationships using clienteling tools. Ideal candidates have a passion for luxury retail and prior experience in customer-centric roles.

Qualifications

• Proven customer service skills with a focus on luxury retail.
• Previous retail experience specifically in high-end markets preferred.
• Strong ability to build long-term client relationships.

Responsibilities

• Provide high-touch, personalized service and create memorable client experiences.
• Achieve individual and team sales objectives.
• Advise clients across all product categories with expert knowledge.

Skills

Customer-focused

Interpersonal skills

Sales and commercial mindset

Ability to thrive in a fast-paced environment

Job description

Summary

Client Advisor based in Union Square, San Francisco responsible for delivering exceptional, personalized experiences to a diverse luxury clientele. Act as a brand ambassador by advising clients across product categories, tailoring interactions to client needs, and building long-term relationships. The role focuses on achieving individual and team sales goals while leveraging in-house clienteling tools to maintain and grow the client base.

Responsibilities

• Provide high-touch, personalized service and create memorable client experiences on the sales floor
• Achieve individual and team sales objectives and contribute to commercial performance
• Advise clients across the brand and all product categories with expert product knowledge
• Leverage clienteling tools and systems to develop and maintain long-term client relationships
• Continuously learn and master brand and product information to best serve clients

Requirements

• Customer-focused and curious with a passion for luxury retail and delivering exceptional service
• Previous retail experience preferred, ideally within a high-end or luxury market, or strong background in customer-centric roles
• Strategic sales and commercial mindset with a drive to meet targets
• Ability to thrive in a fast-paced environment and act as a personal advisor to clients
• Willingness to learn, strong interpersonal skills, and a flair for forming meaningful relationships