Client Advisor

brobstongroup.com - Jobboard; San Diego (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

brobstongroup.com - Jobboard is looking for a Client Advisor based at Fashion Valley to deliver personalized luxury client experiences and drive sales in a fast-paced retail environment.

The ideal candidate will possess strong commercial acumen and product knowledge, using clienteling tools to build and maintain long-term client relationships. Previous retail experience and outstanding communication skills are essential for success in this role.

Qualifications

• Previous retail or customer-facing experience, preferably in luxury markets.
• Strong communication and interpersonal skills are essential.
• Eager to learn and grow in luxury retail with a goal-oriented mindset.

Responsibilities

• Achieve individual and team sales objectives.
• Advise clients with tailored recommendations across all product categories.
• Master brand and product knowledge to provide expert service.
• Utilize clienteling tools to maintain long-term client relationships.
• Deliver exceptional experiences as a personal advisor to clients.

Skills

Customer-focused mindset

Strong communication skills

Interpersonal skills

Goal-oriented

Adaptability in a fast-paced environment

Tools

Clienteling systems

Job description

Summary

Client Advisor based at Fashion Valley responsible for delivering personalized luxury client experiences, building long-term relationships, and driving sales in a fast-paced retail environment. The role requires strong commercial acumen, product knowledge across categories, and the use of clienteling tools to maintain and grow the client base.

Responsibilities

• Achieve individual and team sales objectives and contribute to store performance.
• Advise clients across the brand and all product categories with tailored recommendations.
• Learn and master brand and product knowledge to provide expert service.
• Leverage in-house clienteling tools and systems to develop and maintain long-term relationships.
• Operate as a personal advisor to clients and deliver exceptional, memorable experiences.

Requirements

• Previous retail or customer-facing experience, preferably within high-end or luxury markets.
• Customer-focused mindset with strong communication and interpersonal skills.
• Commercially driven, goal-oriented, and motivated to learn and grow in luxury retail.
• Ability to use clienteling systems and adapt to a fast-paced environment.