Client Advisor - South Coast Plaza Bloomingdale's

Brobston Group LLC; Costa Mesa (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Bloomingdale's South Coast Plaza is seeking a Client Advisor to deliver personalized, luxury service. You will build relationships, advise clients across product categories, and leverage clienteling tools to maintain engagement.

The role focuses on achieving individual and team sales goals while developing deep brand and product knowledge, acting as a trusted personal advisor to shoppers.

Qualifications

• Previous retail experience preferred, ideally in luxury or high-end markets.
• Excellent communication and interpersonal skills.
• Strong sales orientation with ability to meet targets.
• Willingness to learn and use clienteling systems.
• Flexible to work retail hours.

Responsibilities

• Achieve individual and team sales objectives and performance goals
• Provide personalized advice and product recommendations across all categories
• Build and maintain long-term client relationships using clienteling tools and systems
• Learn and master brand and product knowledge to enhance the client experience
• Operate as a personal advisor to deliver exceptional in-store experiences

Skills

Customer service

Communication

Sales orientation

Clienteling systems

Retail luxury

Job description

Summary

The Client Advisor is an ambassador of the brand located at Bloomingdale's South Coast Plaza, responsible for delivering exceptional, personalized service to clients. You will build long-term relationships, advise clients across product categories, and leverage in-house clienteling tools to maintain engagement. The role focuses on achieving individual and team sales objectives while developing deep brand and product expertise.

Responsibilities

• Achieve individual and team sales objectives and performance goals
• Provide personalized advice and product recommendations across all categories
• Build and maintain long-term client relationships using clienteling tools and systems
• Learn and master brand and product knowledge to enhance the client experience
• Operate as a personal advisor to deliver exceptional in-store experiences

Requirements

• Previous retail experience preferred, ideally within a high-end or luxury market, or a strong customer-centric background
• Excellent communication and interpersonal skills with a client-focused mindset
• Strong sales orientation and commercial awareness with the ability to meet targets
• Willingness to learn, adapt, and use clienteling systems effectively
• Flexibility to work retail hours and support store needs