Client Advisor - Northpark Center

brobstongroup.com - Jobboard; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Northpark Center is looking for a Client Advisor to enhance sales with exceptional service and product knowledge. This role emphasizes building lasting relationships with clients and serving as a brand ambassador in a luxury retail environment.

The ideal candidate must have a proven track record in retail, excellent communication skills, and flexible availability. Multilingual abilities are a plus. Responsibilities include achieving sales objectives, managing client follow-ups, and maintaining store presentation.

Qualifications

• Proven success in a premium or luxury retail environment.
• Impeccable personal presentation and strong communication skills.
• Ability to handle items up to 20 lbs.

Responsibilities

• Achieve and exceed individual sales objectives.
• Act as a brand ambassador for the product.
• Maintain a loyal client portfolio through personalized engagement.

Skills

Exceptional client service

Product knowledge

Communication skills

Problem-solving skills

Multilingual skills (Spanish, French, Portuguese, Mandarin)

Job description

Summary

The Client Advisor at Northpark Center drives sales through exceptional client service, in-depth product knowledge, and a deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an elevated in-store experience, and serving as a brand ambassador.

Responsibilities

• Consistently achieve and exceed individual sales objectives.
• Act as a brand ambassador by conveying product heritage, design, and craftsmanship.
• Curate and maintain a loyal client portfolio through personalized engagement, client appointments, and events.
• Deliver white-glove post-purchase service by managing client follow-ups, repairs, and service requests.
• Execute POS transactions accurately, open/close the register, support inventory management, and uphold loss prevention.
• Maintain exceptional visual merchandising and overall store presentation.

Requirements

• Proven success in a premium or luxury retail environment with experience developing and retaining discerning clients.
• Impeccable personal presentation, excellent communication, and strong problem-solving skills.
• Flexible availability including evenings, weekends, and holidays.
• Ability to regularly lift and handle items up to 20 lbs.
• Multilingual skills in Spanish, French, Portuguese, and/or Mandarin are a plus.