CLIENT ADVISOR - MIAMI DESIGN DISTRICT

Celine; Miami, Northern (FL, KY); Hybrid; USD 42,000 - 55,000; Full time

Job summary

CELINE is seeking a Client Advisor to join its Miami Design District boutique. You will engage clients, drive sales, and contribute to the brand's luxury experience in a fast-growing house within the LVMH group.

You will build a loyal client book, promote events, manage databases, and support store operations while working a flexible schedule including evenings and weekends. Fluency in foreign languages is a plus.

Qualifications

• Sales-driven role in luxury retail with focus on targets.
• Ability to grow and manage a client book.
• Comfort with CRM software and database entry.

Responsibilities

• Meet individual and store sales targets and consignment goals.
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction.
• Capture all relevant customer information for entry in database.
• Promote store events through email, phone, and personalized notes.
• Maintain and expand a client book.
• Consistently follow up with any shipping, alteration, or other issues related to clients.
• Assist in general housekeeping and the maintenance of the store image.
• Support shipping and receiving and inventory control as requested.

Skills

Sales targets

Client books

Tech savvy

Customer service

Flexible schedule

Tools

CRM software

Database entry

Job description

CELINE is a fast-growing French and Leather-Goods Couture House that belongs to LVMH group driven by a new holistic and creative project led by Hedi Slimane, its Artistic, Creative and Image Director.

CELINE’s ambition is to become one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for enthusiastic, agile and passionate personalities who are eager to evolve in a demanding environment.

Celine is looking for a Client Advisor to join its Miami Design District boutique.

YOUR IMPACT

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Consistently follow up with any shipping, alteration, or other issues related to clients
• Assist in general housekeeping and the maintenance of the store image
• Support shipping and receiving and inventory control as requested

Profile

KEYS FOR SUCCESS

• Candidates with client books strongly preferred
• Desire to work in a retail setting, with a focus on sales
• Passion for luxury product with an appreciation for design
• Tech Savvy - ability to learn and utilize various software programs
• Service orientation and customer focused
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays

Languages: Foreign Languages a plus

Additional information

OUR ENGAGEMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.