CLIENT ADVISOR - MIAMI DESIGN DISTRICT

LVMH; Miami, Northern (FL, KY); Hybrid; USD 42,000 - 68,000; Full time

Job summary

CELINE, a fast-growing luxury house within the LVMH group, is seeking a Client Advisor for its Miami Design District boutique. You will meet sales targets, use product knowledge to maximize sales, and maintain store appearance.

You will build and manage a client book, promote store events, handle shipping and inventory, and work a flexible schedule including evenings and holidays. CELINE fosters inclusivity and professional growth within a luxury environment.

Qualifications

• Candidates with client books strongly preferred.
• Desire to work in a retail setting with a focus on sales.
• Passion for luxury product with an appreciation for design.
• Tech savy – ability to learn and utilize various software programs.
• Service orientation and customer focused.
• Ability to work a flexible schedule including evenings, weekends and holidays.

Responsibilities

• Meet individual and store sales targets and consignment goals.
• Incorporate product knowledge in the sales process to maximize sales and transaction value.
• Adhere to company policies.
• Capture all relevant customer information for database entry.
• Promote store events through email, phone, and personalized notes.
• Maintain and expand a client book.
• Follow up on shipping, alteration, or other client issues.
• Assist in housekeeping and store image maintenance.
• Support shipping, receiving and inventory control as requested.

Skills

Client books

Retail sales

Luxury products

Tech savvy

Customer service

Flexible schedule

Tools

POS systems

Job description

CELINE is a fast-growing French and Leather-Goods Couture House that belongs to LVMH group driven by a new holistic and creative project led by Hedi Slimane, its Artistic, Creative and Image Director.

CELINE’s ambition is to become one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for enthusiastic, agile and passionate personalities who are eager to evolve in a demanding environment.

Celine is looking for a Client Advisor to join its Miami Design District boutique.

YOUR IMPACT

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Consistently follow up with any shipping, alteration, or other issues related to clients
• Assist in general housekeeping and the maintenance of the store image
• Support shipping and receiving and inventory control as requested

Profile

KEYS FOR SUCCESS

• Candidates with client books strongly preferred
• Desire to work in a retail setting, with a focus on sales
• Passion for luxury product with an appreciation for design
• Tech Savvy - ability to learn and utilize various software programs
• Service orientation and customer focused
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays

Languages: Foreign Languages a plus

Additional information

OUR ENGAGEMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.

Celine is a luxury French fashion House founded in 1945 by Céline Vipiana.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.