CLIENT ADVISOR - AVENTURA MALL

CELINE; Town of Florida (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

CELINE in Aventura, FL is seeking a CLIENT ADVISOR to join its opening team for Fall 2026. You will deliver exceptional luxury service, build lasting client relationships, and drive seasonal sales.

The role requires at least 3 years in retail, preferably luxury; you will use a variety of software and maintain a polished store image while coordinating events and tailoring experiences for high‑end clients. Flexibility for evenings, weekends and holidays is essential.

Qualifications

• Minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting.
• Computer literate; learn and use various software packages.

Responsibilities

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Consistently follow up with any shipping, alteration, or other issues related to clients
• Assist in general housekeeping and the maintenance of the store image
• Support shipping and receiving and inventory control as requested

Skills

Retail sales

Luxury goods

Customer service

Tech literacy

Education

High school diploma

Tools

POS software

CRM database

Job description

Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.

CELINE is currently seeking a CLIENT ADVISOR to join it’s Aventura New Store Opening, expected in Fall 2026!

YOUR IMPACT:

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Consistently follow up with any shipping, alteration, or other issues related to clients
• Assist in general housekeeping and the maintenance of the store image
• Support shipping and receiving and inventory control as requested

KEYS FOR SUCCESS

Education:

Experience:

• Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
• Computer literate; learn and use various software packages

Competencies:

• Candidates with client books strongly preferred
• Desire to work in a retail setting, with a focus on sales
• Passion for luxury product with an appreciation for design
• Tech Savvy - ability to learn and utilize various software programs
• Service orientation and customer focused
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays

Languages:

Foreign Languages a plus

Workplace:

Aventura

Other Information:

Potential starting date: As soon as possible

OUR COMMITMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.