Client Advisor - Manhasset

brobstongroup.com - Jobboard; Manhasset (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Client Advisor in Manhasset, New York. This role focuses on delivering exceptional service and building long-term client relationships while achieving sales targets. You'll engage with diverse clients and create memorable in-store experiences.

Ideal candidates have retail or luxury experience, strong sales skills, and the ability to work flexible hours. Proficiency in POS systems and a college degree are preferred. Knowledge of Mandarin is a plus!

Qualifications

• Experience in retail, luxury retail, or client-focused hospitality roles with proven sales success.
• Flexibility to work various hours, including days, nights, weekends, and holidays.
• Ability to work with diverse clients while delivering exceptional service.

Responsibilities

• Deepen client relationships to drive loyalty and repeat business.
• Achieve or exceed store sales targets consistently.
• Capture and maintain accurate client data in CRM and POS systems.
• Deliver personalized in-store experiences using the Tiffany touch.
• Optimize store amenities and act on client feedback to enhance experiences.

Skills

Client relationship management

Sales expertise

Proficiency in POS systems

High service standards

Flexibility

Proficiency in Mandarin

Education

College degree

GIA or Gemological coursework

Tools

CRM systems

Microsoft Outlook/email

Job description

Summary

The Client Advisor delivers exceptional service and represents the brand at every client interaction, building long‑term relationships and driving sales. This role focuses on creating memorable in‑store experiences while achieving monthly, quarterly and annual sales targets. The Client Advisor uses POS and client tracking systems to capture client data and personalize follow‑up.

Responsibilities

• Deepen client relationships to drive lifetime loyalty and repeat business
• Consistently achieve or exceed store sales plans and contribute to key product pillars
• Capture and maintain accurate client data in CRM and POS systems
• Deliver memorable, personalized in‑store experiences using the Tiffany touch and TEI behaviors
• Optimize hospitality and store amenities and act on client feedback to improve the experience

Requirements

• Experience in retail, luxury retail or client‑focused hospitality roles with a proven track record in sales
• Flexibility to work days, nights, weekends and holidays
• Ability to work with a diverse client base and deliver high standards of service
• Proficiency with POS systems, client tracking systems and Microsoft Outlook/email
• Authorization to work in the United States
• Preferred: college degree, GIA or Gemological coursework, and proficiency in Mandarin