Client Advisor-Manhasset

LVMH Group; Manhasset (NY); On-site; USD 30,568 - 41,355; Full time

Job summary

LVMH Group is seeking a Client Advisor in Manhasset, New York. This role embodies the Tiffany brand through excellent communication and an entrepreneurial spirit in client interactions.

The successful candidate will deepen client relationships, exceed sales targets, and elevate the in-store experience by delivering unique, memorable moments. Applicants should have retail experience, flexibility in working hours, and proficiency with POS systems. A college degree or Gemologist degree is preferred.

Qualifications

• Experience in retail or luxury retail or relevant client‑related experience.
• Proven track record in achieving sales results.
• Must have authorization to work in the United States.

Responsibilities

• Embody the Tiffany brand in every client interaction using the Tiffany Touch.
• Drive lifetime loyalty and repeat business through existing client relationships.
• Deliver memorable experiences to clients and optimize hospitality.

Skills

Proven track record in achieving sales results

Ability to work with a diverse client base

Proficiency with Point‑of‑Sale (POS) systems

Flexibility to work non‑traditional hours

Education

A college/university degree

Graduate Gemologist degree or GIA coursework

Tools

Microsoft Outlook

Client tracking systems

Job description

Responsibilities

Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany Touch; their own flair for making each client’s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the makeup of every client advisor. Developing client relationships and exceeding sales plan is first and foremost in the Tiffany sales professional’s skill set. The love of building his/her own business by developing client relationships and exceeding sales plan is first and foremost in the Tiffany client advisor’s skill set.

Sales

Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly and annual store sales plan. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Drive business through key product pillars.

Service

Elevate in-store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany touch. Demonstrate client experience behaviors identified within the TEI program (Voice of Client Survey) and with Tiffany client experience vision. Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.

Qualifications

• Experience in retail or luxury retail or relevant client‑related experience (e.g., hospitality).
• Proven track record in achieving sales results.
• Flexibility to work non‑traditional hours, including days, nights, weekends and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point‑of‑Sale (POS) systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.

Preferred Qualifications

• A college/university degree.
• Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is preferred.
• Proficiency in multiple languages.

The hiring range for this position is $22.19 – $30.02. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.