Client Advisor

brobstongroup.com - Jobboard; City of White Plains (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Tiffany is seeking a Client Advisor to deliver exceptional service and create memorable experiences for clients in White Plains, NY. This role combines strategic client development with hands-on selling, focusing on building loyalty and achieving sales targets.

Ideal candidates have experience in retail or client-facing roles, with a strong ability to connect with diverse clients. Flexibility to work at various times is essential. The position may require a preferred college degree and proficiency in multiple languages.

Qualifications

• Experience in retail, luxury retail, or client-facing roles.
• Proven track record of achieving commercial results.
• Ability to connect with diverse clients and deliver personalized service.

Responsibilities

• Deliver exceptional client experiences using the Tiffany touch.
• Develop and deepen client relationships to drive loyalty.
• Achieve or exceed sales targets consistently.
• Maintain client data and cultivate outreach business.

Skills

Experience in retail

Client relationship management

Flexibility in work schedule

Proficiency in POS systems

Ability to connect with diverse clients

Education

College degree preferred

Tools

Microsoft Outlook

Client tracking systems

Job description

Summary

The Client Advisor delivers exceptional service and the Tiffany Experience by building strong client relationships and representing the brand with enthusiasm and professionalism. The role combines strategic client development with hands‑on selling to drive repeat business and meet commercial targets. Client Advisors are expected to foster clienteling, cultivate outreach, and create memorable in‑store experiences.

Responsibilities

• Embody the brand and deliver exceptional client experiences using the Tiffany touch
• Develop and deepen client relationships to drive lifetime loyalty and repeat sales
• Consistently achieve or exceed monthly, quarterly, and annual sales targets
• Capture and maintain client data and cultivate outreach business
• Convert clients through curiosity, discovery, and elevated appointment experiences
• Leverage product knowledge to drive business through key product pillars

Requirements

• Experience in retail, luxury retail, or client‑facing hospitality roles
• Proven track record of achieving commercial results
• Ability to connect with diverse clients and deliver personalized service
• Flexibility to work days, nights, weekends, and holidays
• Proficiency with POS systems, client tracking systems, and Microsoft Outlook
• Authorization to work in the United States
• Preferred: college degree and proficiency in multiple languages