Client Advisor

Brobston Group; San Francisco (CA); On-site; USD 52,000 - 90,000; Full time

Job summary

Tiffany & Co. in San Francisco seeks a Client Advisor to deliver the Tiffany Experience by building lasting client relationships and providing personalized in-store service.

The role focuses on driving sales through clienteling, nurturing client data, and achieving monthly, quarterly, and annual targets across key product pillars. Flexibility for days, nights, weekends, and holidays is required.

Qualifications

• Experience in retail with a track record of commercial results.
• Strong communication and relationship-building abilities with diverse clients.
• Flexibility to work days, nights, weekends, and holidays; proficient with POS systems and Outlook.

Responsibilities

• Build lasting client relationships and deliver personalized in-store service.
• Drive sales through clienteling and appointments, meeting store targets.
• Capture client data and grow repeat and outreach business.
• Convert clients through discovery and styled appointments to drive sales.

Skills

Communication skills

Entrepreneurial mindset

Multilingual skills

Education

College degree

Tools

POS

Client tracking systems

Microsoft Outlook

Job description

Summary

The Client Advisor delivers the Tiffany Experience by building lasting client relationships, providing personalized in-store service, and driving sales through clienteling. They act as brand ambassadors who create memorable moments and consistently meet or exceed store commercial targets.

Responsibilities

• Embody the brand and deliver elevated, personalized client experiences using the Tiffany Touch.
• Develop and nurture client relationships, capture client data, and grow repeat and outreach business.
• Consistently achieve or exceed monthly, quarterly, and annual store sales targets and drive business through key product pillars.
• Convert clients through discovery and styled appointments and optimize hospitality and store amenities to create memorable moments.

Requirements

• Experience in retail, luxury retail, or relevant client-facing roles with a proven track record of commercial results.
• Ability to connect with diverse clients, strong communication skills, and an entrepreneurial approach to client development.
• Flexibility to work days, nights, weekends, and holidays; proficiency with POS, client tracking systems, and Microsoft Outlook.
• Authorization to work in the United States; college degree and multilingual skills are preferred.